Digital Product
- Repair of Damaged Photos (tears, stains, fading)
- Restoration of Vintage/Old Photos
"Bringing Old Memories Back to Life"
Our Photo Restoration service is designed to preserve and restore your most treasured memories. Whether you have vintage family photos that have faded with time or images that have been damaged by tears, stains, or wear, we use expert techniques to bring them back to life.
We carefully repair each photo, correcting discolouration, removing blemishes, and restoring details to ensure that your cherished memories are preserved for future generations. Every photo is treated with the utmost care, so you can confidently share and display these restored images at memorials or keep them as a personal memento.
Let us help you protect the past and honour your loved one with beautifully restored photographs.
Note: If you have any questions or uncertainties, please don't hesitate to contact us before making your purchase. We're here to help guide you through the process and ensure all your needs are met.
Photo Restoration
Product Info
- Service Type: Digital. Professional photo restoration and enhancement.
- Ideal For:
- Restoring old, damaged, or faded photos
- Preparing images for memorials, slideshows, or keepsakes
- Repairing tears, stains, creases, or water damage
- Colour correction and enhancement of faded images
- Turnaround Time: 3-5 business days (rush services available)
- File Types Accepted:
- Scanned images (JPG, PNG, TIFF)
- Physical photos (contact for mailing instructions)
- Customisation Options:
- Full restoration (tear/stain removal, background cleaning)
- Colourising black-and-white photos
- Adding/removing elements (e.g. objects, people)
- Price: Starting from £20.00 (based on the level of restoration required)
Basic Restoration
- Price: £20 per photo
- Includes:
- Minor colour correction
- Light blemish or scratch removal
- Basic brightness and contrast adjustments
- Small tear repairs
- Best For: Photos with minor damage, faded colours, or light discolouration
Intermediate Restoration
- Price: £40 per photo
- Includes:
- Advanced colour correction
- Repair of moderate tears, scratches, and stains
- Removal of larger blemishes or unwanted elements
- Sharpening and detail enhancement
- Best For: Photos with moderate damage, creases, or significant fading
Advanced Restoration
- Price: £80 per photo
- Includes:
- Full restoration of heavily damaged photos
- Removal of deep creases, large stains, or significant tearing
- Detailed background restoration
- Reconstruction of missing parts of the image
- Option for colourising black-and-white photos
- Best For: Severely damaged photos, historical family photos, or complex restorations
Photo Colourisation (Add-On)
- Price: Additional £30 - £50 per photo
- Includes:
- Colourising black-and-white or sepia-toned images
- Custom colours based on historical accuracy or personal preferences
- Best For: Bringing life to black-and-white images for a modern or vibrant presentation
Rush Service (48-Hour Turnaround)
- Price: Additional £15 per photo
- Includes: Expedited processing for urgent requests, such as last-minute funeral preparations or event displays.
Note: Prices may vary depending on the condition and complexity of the photo. Discounts available for bulk orders (3 or more photos).
After placing your order, you’ll receive instructions on how to upload your digital photos or send physical copies for restoration. Every project includes a detailed consultation to ensure the final product meets your expectations.
Return and Refund Policy
Return and Refund Policy for Photo Restoration Services
At Eternity Memories, we take great pride in the quality and care of our photo restoration services. Your satisfaction is our top priority, and we strive to ensure that every restored photo meets your expectations. Below is our return and refund policy specific to photo restoration services:
1. Refund Eligibility
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Digital Restorations: Once the final restored photo has been delivered digitally, refunds are not available. However, if you are not satisfied with the restoration, we will work with you to make reasonable revisions at no extra cost (up to 2 rounds of revisions).
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Physical Restorations (Scanned and Mailed Photos): For photos that are scanned and mailed back to you, we offer the same policy. Once the digital version of the restoration is delivered, no refunds will be provided, but we will happily adjust the work if needed.
2. Revision Policy
- We understand that personal preferences may vary. If the restored photo does not meet your expectations, you are entitled to 2 rounds of revisions free of charge within 14 days of receiving the final product.
- After 2 rounds of revisions, any additional edits may incur an extra charge depending on the complexity of the changes requested.
3. Damaged or Lost Physical Photos
- If a photo is damaged or lost in transit due to our handling, we will provide compensation up to the amount of the cost of the restoration service. However, we highly recommend sending valuable photos via a tracked and insured mail service for added security.
- If the photo arrives damaged due to improper packaging on your part, we cannot provide a refund for the restoration service.
4. Refund Exceptions
Refunds are not available for the following situations:
- Customer Error: If incorrect or poor-quality digital files are provided, and restoration cannot be achieved as expected, we cannot offer a refund.
- Unreasonable Expectations: If a customer requests significant alterations that fall beyond the scope of typical photo restoration (e.g., heavy reconstruction or adding/removing major elements), we may charge an additional fee. Refunds will not be issued in these cases.
- Custom Requests: Custom requests for colourisation or other special edits are non-refundable once the final product is delivered.
5. How to Request a Revision or Refund
- For revisions or concerns about the restoration quality, please contact us at [Customer Support Email] within 14 days of receiving your restored image.
- For any refund-related queries or issues with physical photos, please contact us within 7 days of receiving your order.
We are committed to delivering exceptional service and are always happy to work with you to ensure your satisfaction with our photo restoration products. Your memories are important, and we will do our best to preserve them to your liking.
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