Guiding Guests Through the Ceremony with Elegance and Respect
Our Funeral Programmes / Order of Service provide a thoughtful and organised way to guide guests through the funeral or memorial service. These printed booklets or cards outline the event details, from hymns and readings to eulogies and personal tributes.
Each programme is custom-designed to reflect the tone and significance of the ceremony, offering a lasting keepsake for attendees. Whether you need a simple, traditional design or a more personalised, photo-filled layout, our programmes are crafted with care and attention to detail, ensuring that every aspect of the service is honoured with respect and grace.
Create a meaningful and elegant programme to guide guests as they remember and honour your loved one.
Order of Service / Funeral Programmes
Product Info
Formats Available:
- Digital Order of Service: Fully customisable digital files for easy sharing and printing at home.
- Printed Funeral Programmes: Custom-designed printed booklets or folded cards with all the essential details of the service.
Digital Order of Service:
- Service Includes:
- Custom-designed order of service ready for printing or digital sharing
- Full personalisation of event details, readings, and hymns
- Optional inclusion of photos, quotes, and messages
- Turnaround Time: 1-2 business days after design approval
- File Types Provided: PDF (print-ready), JPG or PNG (for digital sharing)
Printed Funeral Programmes:
- Service Includes:
- Custom design based on the details of the service
- Multiple format options (bi-fold, tri-fold, or multi-page booklets)
- High-quality printing on premium paper (matte, gloss, or textured finishes)
- Personalised content: service order, hymns, readings, tributes, and photographs
- Option to include special elements such as poems and personal messages
- Turnaround Time: 5-7 business days after design approval
- Printing Options:
- Full-colour or black-and-white printing
- Various sizes available (A5, A6, or custom sizes)
Customisation Options:
- Themes: Custom, traditional, modern, floral, or minimalist designs
- Personal Touches: Add personal tributes, poems, or photos
- Cover Options: Custom cover design with the name, date, and photo of your loved one
- Language Options: Multilingual options available for international guests
Price:
- Digital Order of Service: Starting from £40.00 (one-time purchase, unlimited printing)
- Printed Funeral Programmes: Starting from £70.00 per set of 25
Digital Order of Service
- Price: £40 (one-time purchase, unlimited printing)
- Includes:
- Fully customisable digital order of service
- Print-ready PDF file or digital format for sharing online
- Personalised content, including readings, hymns, and tributes
- Best For: Quick, easy-to-share digital programmes for printing at home or sending to remote guests.
Printed Funeral Programmes (Set of 25)
- Price: £70 (depending on design and content)
- Includes:
- Custom design
- High-quality printing on premium paper
- Personalised content with event details, readings, and tributes
- Optional photos and special messages
- Best For: Traditional funeral or memorial services with printed programmes for guests.
Add-On Services:
- Rush Service (24-Hour Turnaround): Additional £15 for digital, £25 for printed programmes
- Expedited design and/or printing service for urgent needs.
- Envelopes with Programme Delivery: Additional £15 per set of 25
- Matching envelopes for printed programmes if needed.
- Foil or Embossing on Printed Programmes: Additional £15 per set of 25
- Enhance the programme cover with metallic accents or raised lettering.
Note: Prices vary depending on the complexity of the design, the amount of content, and the number of pages. Discounts are available for larger bulk orders or multiple programme sets.
For any questions or specific customisation requests, please don’t hesitate to contact us before making your order. We’re here to ensure your programme meets all your needs with care.
Return and Refund Policy
Return and Refund Policy for Funeral Programmes / Order of Service
At Eternal Memories, we are committed to providing high-quality, custom-designed programmes that meet your expectations. However, we understand that revisions or adjustments may sometimes be necessary. Below is our return and refund policy for both printed and digital funeral programmes.
1. Refund Eligibility:
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Printed Programmes: Once the final printed programmes have been shipped, refunds are not available. However, if there is an issue with printing quality or the content, we will offer a free reprint.
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Digital Programmes: Once the final digital file has been delivered, refunds are not available. However, we offer up to 2 rounds of revisions to ensure the design meets your expectations.
2. Revision Policy:
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Printed Programmes: After the design has been approved, no refunds are available once printing has begun. You are entitled to 2 rounds of revisions before final approval.
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Digital Programmes: After receiving the first draft, you may request 2 free revisions within 14 days. Additional revisions beyond the 2 rounds may incur extra charges depending on the complexity of changes.
3. Refund Exceptions:
Refunds are not available in the following situations:
- Customer Error: If incorrect or incomplete information is provided (e.g., wrong dates, names, or content errors), no refunds will be issued. However, we will offer a discounted reprint if necessary.
- Custom Requests: Extensive or complex customisation requests that go beyond the original agreement are non-refundable once approved.
- Shipping Delays: Refunds will not be issued for delayed deliveries caused by third-party shipping services. However, we will work with you to resolve any issues.
4. How to Request a Revision or Refund:
- For revisions or concerns about the design or content of the programme, please contact us at [Customer Support Email] within 14 days of receiving the digital file or printed programmes.
- For refund-related queries regarding printed programmes, please contact us within 7 days of receiving your order.
We are committed to ensuring your satisfaction with our funeral programmes and order of service. If you have any questions or special requests, our team is ready to assist you throughout the process.
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